Privacy Policy

Last Updated: 03.06.2026

1. Who I Am

Nina Pennington (Coach with Nina) is committed to protecting your personal data and respecting your privacy.

This Privacy Policy explains how I collect, use, store, and protect your personal information when you visit my website, contact me, enquire about coaching services, download resources, subscribe to emails, or become a coaching client.

By using this website, you confirm that you are over 16 years of age.

Data Controller:

Nina Pennington (Coach with Nina)

Email: nina.mindset.coaching@gmail.com

Website: www.coachwithnina.com

For the purposes of UK data protection law, I am the Data Controller of your personal information.

2. What Personal Data I Collect

I may collect and process the following personal information:

Personal Information

Name
Email address
Telephone number
Postal address (if provided)
Date of birth (if relevant to coaching)

Client Information

Information shared during consultations, coaching sessions, questionnaires, forms, emails, or messages, including:

Personal goals
Challenges and circumstances
Coaching notes and progress records
Feedback and testimonials

Payment Information

Where applicable, payment information is processed securely through third-party payment providers such as Stripe or PayPal, or through banktransfer. I do not store your full payment card details.

Website Information

When you visit my website, I may automatically collect:

IP address
Browser type
Device information
Website usage data
Cookies and analytics information

3. How I Use Your Information

I use your information to:

Respond to enquiries
Arrange consultations and coaching sessions
Deliver coaching services
Manage appointments and bookings
Process payments
Maintain coaching records
Send coaching-related communications
Improve my services and website
Comply with legal and regulatory obligations

4. Legal Basis for Processing

Under UK GDPR, I process your personal information on the following lawful bases:

Contractual Necessity

To provide coaching services you have requested, including managing appointments, delivering coaching sessions, and processing payments.

Legitimate Interests

To manage and grow my coaching business, maintain client records, respond to enquiries, improve services, and communicate with prospective clients.

Consent

Where you have given explicit consent, such as:

Subscribing to a newsletter
Downloading a free resource
Receiving marketing communications

You may withdraw your consent at any time.

5. Coaching Confidentiality

Information shared during coaching sessions is treated as confidential and handled with care.

Confidentiality may only be broken where:

Required by law
There is a serious risk of harm to yourself or another person
Disclosure is necessary to protect someone's safety

Where appropriate and possible, I will discuss this with you before taking action.

6. Client Records and Coaching Notes

As part of providing coaching services, I may keep records relating to:

Coaching sessions
Goals and action plans
Progress made during coaching
Communications relevant to the coaching relationship

These records are stored securely and are only used to support the coaching process and fulfil my professional obligations.

7. Marketing Communications

If you subscribe to my mailing list, download a free resource, attend an event, or enquire about my services, I may send you emails containing:

Coaching insights and resources
Business updates
Newsletters
Service information and offers

You can unsubscribe at any time using the link included in emails or by contacting me directly.

I will never sell your personal information to third parties.

8. Online Coaching Sessions

Coaching sessions may be delivered via video conferencing platforms such as Zoom, Google Meet, or similar services.

By participating in online coaching, you acknowledge that your information may be processed through these third-party providers, which operate under their own privacy and security policies.

9. Sharing Your Information

I do not sell, rent, or trade your personal information.

Your information may be shared with trusted third-party providers where necessary to operate my business, including:

Website hosting providers
Email marketing platforms
Scheduling software
Payment processors
Accounting services
IT support providers

These providers only process information on my behalf and are required to keep it secure.

I may also share information where legally required to do so.

10. International Data Transfers

Some of the third-party services I use may process data outside the United Kingdom.

Where this occurs, I take reasonable steps to ensure appropriate safeguards are in place and that your information remains protected in accordance with UK GDPR requirements.

11. Data Security

I take appropriate technical and organisational measures to protect your personal information from:

Unauthorised access
Loss
Misuse
Disclosure
Alteration or destruction

Access to personal information is restricted to those who have a legitimate business need to access it.

While every effort is made to protect your information, no method of internet transmission can be guaranteed to be completely secure.

12. Data Retention

I will only keep your personal information for as long as necessary to:

Deliver coaching services
Meet legal, accounting, or tax obligations
Maintain business records
Resolve disputes

When information is no longer required, it will be securely deleted or anonymised.

13. Your Rights

Under UK GDPR, you have the right to:

Access the personal information I hold about you
Request correction of inaccurate information
Request deletion of your information in certain circumstances
Restrict processing
Object to processing
Request transfer of your data where applicable
Withdraw consent at any time

To exercise any of these rights, please contact me using the details below.

14. Cookies

My website may use cookies to improve your browsing experience and understand how visitors use the site.

Cookies may include:

Strictly necessary cookies
Performance and analytics cookies
Functionality cookies
Marketing cookies (where applicable)

You can manage or disable cookies through your browser settings. Please note that disabling cookies may affect website functionality.

15. Third-Party Links

My website may contain links to external websites.

I am not responsible for the privacy practices or content of third-party websites and encourage you to read their privacy policies separately.

16. Contact Information

If you have any questions about this Privacy Policy or how your personal information is handled, please contact:

Nina Pennington (Coach with Nina)

Email: nina.mindset.coaching@gmail.com

Website: www.coachwithnina.com

If you are unhappy with how your information has been handled, you have the right to make a complaint to the UK Information Commissioner's Office (ICO):

Information Commissioner's Office (ICO)

17. Changes to This Privacy Policy

This Privacy Policy may be updated from time to time. Any changes will be posted on this page with an updated revision date. Continued use of this website after any changes are made constitutes acceptance of the revised Privacy Policy.